Forgot your password? No worries! Here's how you can reset your password:

1. Go to Forgot Password
2. Enter your sign-in email and Submit.
3. The system will email the reset steps if your email matches.
   1. If you don’t see the password reset email within 5 minutes, check your Spam or Junk folders, as well as your Focused and Other folders in Outlook.
4. Still nothing? Submit the User Support form.

Follow these steps if you’ve forgotten your security questions:

1. Contact your local administrator for help.
2. If you don’t know who that is, submit the User Support form.

Forgot your user type? No problem!

1. Go to User Lookup
2. Enter your BIS sign-in email and hit Submit.
3. The system will email your user type if your email matches.
   1. If you don’t see the user type email within 5 minutes, check your Spam or Junk folders, as well as your Focused and Other folders in Outlook.
4. Still nothing? Submit the User Support form.

No, please don’t send PHI by email.

Examples of PHI: Patient names, OHIP numbers, chart numbers, or client ID numbers.

How to properly share PHI information:

1. If you are a BIS user, go to the Messages tab inside the BIS to send PHI securely.
2. Otherwise, contact or call BORN (1-855-881-BORN #2676) to find a secure way to share it.

All data requests are reviewed under the Personal Health Information Protection Act (PHIPA), Ontario's health-specific privacy legislation.

How to request data:

1. Submit the Data Request Inquiry form.
2. A BORN Ontario Data Request/Research Coordinator will review it and follow up with you.

Learn More

New BIS accounts are created by your local administrator.

1. Please contact them directly.
2. If you don't know who that is, submit the User Support form and we'll tell you.

BIS accounts are created by your local administrator at your MPG (Midwifery Practice Group).

1. Please contact them directly.
2. If you don't know who that is, submit the User Support form and we’ll help you find them.

Access to the MIS (Midwifery Invoice System) is set up by your local administrator at your MPG (Midwifery Practice Group).

1. Please contact them directly.
2. If you don't know who that is, submit the User Support form and we’ll help you find them.

Do you need help viewing your sonographer curve? We can help you!

1. Go to the BIS and log-in with your username and password.
2. After logging in, select Reports.
3. Select Clinical Reports.
4. Select Individual Sonographer Curve.
5. Select the date range and your NT number.
6. Now, you can view your report and interpret your curve.

Resources:

• How to Interpret Your Personalized NT Performance Distribution (PDF)
• Interpreting Your NT Curve (video)

Need help creating your NTQA account at PSO/BORN? We’ve got you covered!

1. Go to the NTQA program registration page.
2. Complete the steps listed.
3. After completing registration, the lab will email your BORN login details.

Resources:

• Born Information System (BIS) access
• Accessing your NT performance distribution