Frequently Asked Questions
Here are some of the most common questions about our online platforms:
BIS - BORN Information System
Forgot Password |
Forgot your password? No worries! Here's how you can reset your password:
|
Forgot Security Questions |
Follow these steps if you’ve forgotten your security questions:
|
Forgot User Type (PIN/PHONE) |
Forgot your user type? No problem!
|
Can I include Personal Health Information (PHI) in an email? |
No, please don’t send PHI by email. Examples of PHI: Patient names, OHIP numbers, chart numbers, or client ID numbers. How to properly share PHI information:
|
View Sonographer Curve |
Do you need help viewing your sonographer curve? We can help you!
Resources: |
Create Sonographer Account at PSO/BORN |
Need help creating your NTQA account at PSO/BORN? We’ve got you covered!
Resources: |
Data Request |
The data request process depends on the type of information needed. |
Create New Account |
New BIS accounts are created by your local administrator.
|
Was this FAQ helpful?
If not, please fill out the User Support form or call toll-free: 1-855-881-BORN (2676).
Did You Know?
The BORN Tech Team handles over 300 support tickets every month! We aim to respond the same day, and most issues are solved right away. Sometimes, we bring in other BORN experts to make sure you get the best help possible.
Quicklinks
Navigate to key BORN tools and support pages with these time-saving and easy to remember links:
Login to BIS
bornontario.ca/login
Forgot password page
bornontario.ca/forgot-password
Check user type (PIN or CODE)
bornontario.ca/mfa-type
BIS Training site
bornontario.ca/training
Register for the NTQA program
bornontario.ca/nt-account
Request data
bornontario.ca/data-request
Coordinator Team
bornontario.ca/coordinator